Leader要牢记的19条

Posted on Posted in 好书一读

今天在About.com上看到21条管理小贴士,短小精悍,很值得学习:

(本人的翻译水平不高,大家将就看下吧。本人删减了意义重复的两条)

1.Fix the problem, not the blame. It is far more productive, and less expensive, to figure out what to do to fix a problem that has come up than it is to waste time trying to decide who’s fault it was.

1.解决问题,而不是一味的追究责任。把精力放在解决问题上,而不是追究到底是谁的责任。这样会让工作更有效率。

2.Tell people what you want, not how to do it. You will find people more responsive and less defensive if you can give them guidance not instructions. You will also see more initiative, more innovation, and more of an ownership attitude from them develop over time.

2.告诉员工你想要的,而不是如何去做。当你给出指导方向而不是操作方法,你会发现你的员工更有责任心并且会减小反抗情绪。你同样会发现他们更具有创新力和主人翁精神。

3.Manage the function, not the paperwork. Remember that your job is to manage a specific function within the company, whatever that may be. There is a lot of paperwork that goes with the job, but don’t let that distract you from your real responsibility.

3.管理职能,而不是书面工作。记住!你的工作是管理公司内的特定职能。工作中难免有一些书面工作,但是不要让这些书面工作忽略了你真正的责任。

4.Don’t DO Anything. Your job as a manager is to “plan, organize, control and direct.” Don’t let yourself waste valuable time by falling back on what you did before you became a manager. We know you enjoy it and you are good at it. That’s why you were promoted. Now you need to concentrate your efforts on managing, not on “doing”.

4.什么都不要做。管理意味着“计划,组织,控制,指导”。不要把宝贵的时间浪费在你成为管理者之前你所做的工作。人人都知道你做事情很在行,这也是你晋升的原因。而现在,你要集中精力在管理上,而不是执行。

5.You never have to make up for a good start. If a project or a job gets off to a bad start it can be difficult to catch up. Do your planning up front so you get a good start and you won’t regret it.

5.从不弥补过失。如果你的项目或者工作没有开一个好头,将会很难赶上竞争对手。周密的计划会给你一个好的开始,你不会后悔那么做的。

6.Get out of your office. Management By Walking Around (MBWA) does work. You make yourself more approachable. You get information first-hand. You find out what’s really happening.

6.离开你的办公室。到处走式的管理很有用。那会让你更容易接近,你可以得到更多的第一手信息,你会发现真正的问题所在。

7.Lead by example. If you ask your employees to work overtime, be there too. Just because company policy allows it, don’t fly first-class if your associates are in coach on the same plane. Be a leader – it’s tougher than being a manager, but it’s worth it.

7.以身作则。如果要求你的员工加班,那么你也要跟他们一起。(中间一句不明白~~~)做一个领导(lerder)比做一个管理者(manager)更辛苦,但是很值!

8.Delegate the easy stuff. The things you do well are the things to delegate. Hold on to those that are challenging and difficult. That is how you will grow.

8.简单的工作放权下去。放权简单的工作,只有富有挑战性的工作才会让你成长。

9.Don’t get caught up in ‘looking good’. “Work happily together. Don’t try to act big. Don’t try to get into the good graces of important people, but enjoy the company of ordinary folks. And don’t think you know it all. Never pay back evil for evil. Do things in such a way that everyone can see you are honest clear through.”

9.少做表面工作。“快乐的工作,不做不实际的事情,不要尽想着得到老板的宠爱,和同事打成一片,不要认为自己什么都懂。永远不要以牙还牙。如果以这种方法做事人人都会看到你的诚实正直。”

10.‘Quality’ is just conformance to requirements. You get the behavior you critique for, so set your standards and then require conformance to them. Quality will come from that effort, not from slogans, posters, or even threats.

10.“质量”就是高度的一致。得到你想要的执行,就要建立标准,用它来衡量所有人。高质量来自与不断的努力,而不是口号,标语或是威胁。

11.Learn from the mistakes of others. You can’t live long enough to make them all yourself.

11.学习别人的教训。你没有时间将这些错误都经历一遍

12.Set S.M.A.R.T. Goals. Goals you set for yourself, or others, should be Specific, Measurable, Achieveable, Realistic, and Time-based.

12.用S.M.A.R.T原则设立目标。设立目标时,遵循以下四点:明确,可评估,可行,符合现实,有时间限制。

13.Set an example. “One of the most significant parts of a manger’s job is for them to become a positive role model that can pull a team together and deliver the level of service expected from their customers.”

13.建立模范作用。管理者有很多非常重要的工作,其中一项就是成为一个积极的模范,将团队团结起来,把有价值的服务传递给顾客。

14.Know Your GPM. In engineering, gpm is gallons per minute, a design criterion. In Management GPM is an acronym for Goals, Plans, and Metrics. To achieve your goals, you must first determine what your Goals are. Then you have to develop a Plan that gets you to your goal. Finally you need Metrics (measurements) to know if you are moving toward your goal according to your plan.

14.知道GPM原则。在管理学上,GPM是目标(goal),计划(plan),评估(metrics)的缩写。在达到目标前,你必须设立目标,然后制定计划去实现目标,最后要评估,看是否依照计划行事达成了目标。

15.Train Your Supervisors. The key to your business success is the productivity of your employees. The key to employee productivity is their perception of their immediate supervisor. Invest in training your supervisors and managers. It will pay off.

15.训练你的监督者。成功商业的关键是员工的生产效率,而员工生产效率的关键是监督者的观察力。训练你的监督者和管理者,你会得到很好的回报。

16.You Can’t Listen With Your Mouth Open. Your associates, your employees, your suppliers, your customers all have something of value in what they have to say. Listen to the people around you. You will never learn what it is if you drown them out by talking all the time. Remember, the only thing that can come out of your mouth is something you already know. Shut up and learn.

16.倾听是不用嘴的。你的同事,员工,供应商,顾客都会告诉你一些有价值的事情,倾听你周围的人。如果你总是长篇大论,你就不会从别人身上学到东西。记住,从你嘴里说出来的东西一定是你十分了解的,否则闭上你的嘴去倾听。

17.Leaders create change. If you lead, you will cause changes. Be prepared for them and their impact on people within, and outside, your group. If you are not making changes, you are not leading.

17.改变从领导开始。如果你是领导,你就要主导变革。做好一切准备面临变革对公司内外的影响。不做改变的领导不是好领导。

18.Don’t Limit Yourself. The difference between leaders and managers is that leaders do not set limits on themselves. There are enough people trying to limit what you can do. Don’t be one of them.

18.不要限制自己。领导和管理者的区别在于:领导从不限制自己。有很多人想限制你的所作所为,不要成为他们其中的一个。

19.Anyone can steer the ship in calm waters. What will set you apart in your career is how you perform during the tough times. Don’t become complacent and relax just because things are going well. Plan ahead for the downturn.

19.所有人都能在风平浪静中航行。让你成为佼佼者的是你在艰难时期的表现。不要自满,不要在一切顺利的时候放松警惕。在低谷之前就要做出计划。

原文地址:http://management.about.com/cs/generalmanagement/a/mgt_tips03.htm

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